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Frequently asked questions

What is chiropractic?

Chiropractic is a gentle, precise and effective method of adjusting bones and joints to improve skeletal alignment. This method of treatment allows the nervous system to work more efficiently, helps to relieve pain and improve mobility. It’s also completely drug free.

Meet your chiropractor

Doctor of Chiropractic Johanna McCormick.

Johanna McCormick was born in Coleraine, Northern Ireland not far from the Giant’s Causeway. Johanna was always very sporty at school and won a number of awards for her achievements whilst simultaneously developing a love of disco.

Johanna moved to the UK to study in the 1990s and gained a Bsc (Hons) in Psychology at Uclan. Johanna took her PGCE shortly afterwards and took up a position teaching A-level psychology at St. Mary’s college Blackburn. Johanna greatly enjoyed her time as a teacher and had a special fondness for her naughtier pupils. However, after nine years she felt that she needed to move on and find a career that would allow her to help even more people.

At the time Johanna’s husband was receiving treatment from a McTimoney chiropractor for a bad back and Johanna was impressed with the quality of the treatment and the positive impact it had upon her husband’s life. Soon afterwards Johanna began training as a chiropractor at the McTimoney College in Abingdon, Oxfordshire.

Whilst studying full time Johanna also worked for the NHS in various roles and the hard work and commitment of the people she worked with had a profound impact upon her and her attitude towards her patients.

After 5 years of intensive full time study Johanna qualified as a Doctor of Chiropractic and now, after a stint working in Manchester city centre, Johanna is available to take appointments at Kenworthy Chiropractic in Preston city centre. Johanna still loves disco.

Meet your clinic manager

Clinic Manager Stuart Kenworthy.

Stuart Kenworthy is Johanna’s husband. He has two daughters and one stepson; Arianne aged 26, Tishan aged 24 and Kane aged 21. Stuart is a Prestonian born and bred and he began his working life as a photographer at Lancashire Police HQ.

Stuart left Preston briefly to work on a book for the University of Leicester and when his contract ended he stayed on to study sociology earning a double first. Having enjoyed the informal atmosphere of university life Stuart realised he was no longer suited to sensible employment, so he tried his hand at writing TV comedy instead. Stuart went on to work on a number of award winning shows such as Smack The Pony; Green Wing and TV Burp before getting his own BBC3 show, Scallywagga.

More recently Stuart has worked in children’s TV and animation, but after 17 years he’s decided to call it a day so he can help Johanna run her chiropractic clinic. In his spare time Stuart cooks Indian food, watches Twin Peaks and takes photographs that only he appreciates.

Is chiropractic regulated?

Chiropractic is regulated by the General Chiropractic Council. Chiropractors are only permitted to practice if they are registered with the GCC.

What can I expect at my first treatment?

A full medical history is taken by the Chiropractor to ensure that Chiropractic is a safe and appropriate treatment for the presenting symptoms. Patients will be asked about past and current illnesses, medications, previous accidents or surgery and a description of the current condition.

Once a full history has been recorded you will undergo a series of basic health checks followed by a series of neurological; orthopaedic and range of motion assessments. These tests help to determine the reason for the pain and to identify any positions that trigger the pain.

In most instances you will then receive a treatment and will be advised upon the optimization of your chiropractic care.

First appointments take longer than subsequent appointments and can last anywhere between 40 – 90 minutes.

What can I expect from a follow up treatment?

Subsequent treatments will be shorter, usually lasting between 20-40 minutes dependent upon the condition presented. Your chiropractor will ask you for feedback regarding your treatment and will outline any changes she has observed since your last treatment. Your treatment plan will then be modified accordingly.

How many treatments am I likely to need?

Your chiropractor will discuss a treatment plan that’s right for you at your first assessment. However, at Kenworthy Chiropractic we always aim to resolve your issue with the minimum number of treatments possible.

What should I wear?

Light, loose fitting clothing. Most treatments do not require the patient to undress, but it would be prudent to wear discreet/large underwear, or bring along a pair of shorts.

Who designed your website?

The website was created by Jacob Roberts, please email jacobroberts06@gmail.com for any enquiries.

Audio Credits

1. The Cat and the Camel, 4. The Supine Piriformis Stretch and 7. The Short Adductor
"Carefree" Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

2. The Child Pose and 6. The Long Adductor
"Fretless" Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

3. The Bridge and 8. The Pec Stretch
"Cheery Monday" Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

5. The Outer Hip Piriformis Stretch
"On My Way" Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

Privacy Policy

Kenworthy Chiropractic is committed to safeguarding the privacy of our patients in full compliance of the Data Protection Act 2018 (this includes the General Data Protection Regulations (GDPR):

Your personal information is stored and processed for the following three reasons under the Data Protection Act 2018.

  • The patient’s request for treatment either in person, or via our Cliniko online booking system and Kenworthy Chiropractic’s agreement to provide that treatment constitutes a “Contract”. Kenworthy Chiropractic needs to collect personal information about your health in order to ensure that the treatment is appropriate and to provide you with the best possible treatment.
  • Kenworthy Chiropractic has a “Legitimate Interest” in collecting that information because without it we could not perform our duties under the Contract effectively and safely.
  • Kenworthy Chiropractic also has a “Legitimate Interest” in being able to contact you via email, SMS and telephone to confirm your appointments with us, send out appointment reminders and to update you on matters related to your health care, or relevant clinic information that might affect you.
Medical History
  • All patients must consent to a full disclosure of all their current symptoms and medical history in order for the chiropractor to treat them safely. This information is kept with their personal information in a lockable filing cabinet.
  • The patient’s doctor is not contacted without their consent (there is a consent box that must be ticked on their Initial Assessment Form. The patient’s response is added to their online information stored by Cliniko). If the chiropractor needs to speak to another medical profession and the consent box hasn’t been ticked she will seek verbal consent from the patient.
Amending/Updating Patient Information

A patient may request that Kenworthy Chiropractic make changes to their information, as it is stored either in Cliniko, or on their initial registration form. GDPR defines this as the Right to Rectification. A patient can also change their details online via Cliniko. If you believe the information we have for you is inaccurate, you can ask us to correct or remove it (subject to the legal requirements mentioned above) by writing to us at Kenworthy Chiropractic, 9 Theatre Street, Preston, PR1 8BQ, or emailing us at enquiries@kenworthychiropractic.com

We have a Legal Obligation under The Chiropractors Act 1994 to retain your records for eight years after your most recent appointment (or age 25 if this is longer). After this period you can ask us to delete your records if you wish. If not we will retain your records indefinitely in order that we can provide you with the best possible care should you need to see us at some future date.

Confidential patient information is only available to staff at this clinic with a direct and appropriate need for access. These include:

  • The Practitioner/s so that they can provide you with the appropriate and necessary treatment.
  • The Clinic Manager/reception staff so that they can transcribe and update patient files, coordinate appointments and reminders, collate financial information and liaise with the practitioner.
Opting Out

Patients may amend their personal data online via the Cliniko Online Booking System. Patients also have the option to opt in, or out of SMS messages and emails for marketing purposes (although Kenworthy Chiropractic doesn’t use any SMS, or email based marketing). If patients do not have access to a computer they are welcome to contact the clinic directly to arrange for such changes to be made.

If you are not satisfied with our response you have the right to raise the matter with the Information Commissioner’s Office.

Cookie Policy

Kenworthy Chiropractic does not use any 3rd party cookies for marketing purposes. However, some 1st party cookies are used via Google Analytics to allow us to monitor our website performance and statistics. i.e. First party cookies are cookies that are set by the site itself and can only be read by this site. They are commonly used for the functionality of the site. This doesn't imply that these cookies are allowed by EU law.  

Cliniko Online Booking Service

Cliniko is hosted in state of the art datacenter facilities. Physical access is controlled both at the perimeter and at building ingress points by professional security staff utilising video surveillance, intrusion detection systems, and other electronic means.

For more information please follow this link: https://www.cliniko.com/security

Website/Clinic Computers

Access from www.kenworthy.chiorpractic.com is fully protected (SSL certificate with GoDaddy) and we pay an additional subscription for a secure email facility.

Kenworthy Chiropractic also uses the Avast security system to mask their location online and encrypt digital data leaving the clinic.

Financial Transactions

A record of Receipts and Payments for Services and Products supplied is maintained via our Cliniko software.

Merchant copies of each transaction are retained for accounting purposes. The credit card number is not fully visible i.e. 4 of the digits are obscured to prevent fraudulent copying and usage.

We do not collect any Credit or Debit Card information as this is processed via Payment Sense’s secure payment service. However, in accordance with Finance Industry Practice we are required to keep a copy of the paper Card Receipt (which contains part of your Card number) for two years from the date of the transaction after which it is securely destroyed ( a reminder has been placed on iCalendar as a reminder).

Other disclosures
  1. We may disclose information about you:
    1. to the extent that we are required to do so by law;
    2. in connection with any legal proceedings or prospective legal proceedings;
    3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and Except as provided in this privacy policy, we will not provide your information to third parties.
  2. Your rights:
    Under the Data Protection Act 2018 (including the General Data Protection Regulations (GDPR) you may request details of personal information that we hold about you. There will be no charge for the first request, but a small admin fee may be applied for further requests. If you want to make a request, please write to us by email to enquiries@kenworthychiropractic.com

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to enquiries@kenworthychiropractic.com.

Letter and Admin Charges

Letter Charges
Insurance Report by the Chiropractor £50
Doctor’s Referral Letter Initiated by the Chiropractor No Charge
Doctor’s Referral Letter Initiated by Patient £25
Reissue/Reprint of Letter/Report £15
Letter For Employer From the Chiropractor £25
Other Admin Requests £15
Subject Access Request (GDPR 2019 (1st Request)) No Charge
Printed Invoice No Charge